1. Introduction
At gptone.me, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access or use our AI detection, grammar check, word count, and humanizer tools.
2. Information We Collect
We may collect the following information:
- Personal details you provide when creating an account (such as email address, name, payment information).
- Usage data, such as text submissions, tool interactions, and browsing activity on our platform.
- Technical information like IP address, browser type, device information, and cookies.
3. How We Use Your Information
We use collected data to:
- Provide and improve our AI tools and services
- Process payments and manage subscriptions
- Enhance security and prevent fraud
- Communicate updates, promotions, and support
6. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (SSL/TLS) and at rest, secure authentication, and regular security audits. However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.
7. Data Retention
We retain your data for the following periods:
- Account Data: Until account deletion or 3 years of inactivity
- Payment Records: 7 years (required by law for accounting and tax purposes)
- Usage Logs: 90 days for security and troubleshooting
- Support Communications: 2 years from last contact
- Text Submissions: Processed in real-time and not stored for training purposes
We may retain certain data longer if required by law or for legitimate business purposes.
8. Third-Party Services
We use the following third-party services to operate our platform:
- Stripe: Payment processing - we share payment data, billing information, and transaction details necessary to process payments and manage subscriptions.
- Hosting Providers: Server infrastructure - we share server logs, IP addresses, and technical data necessary for service delivery.
- Email Service Providers: Communication - we share email addresses to send service updates, support responses, and transactional emails.
- Analytics Services: Usage analysis - we share anonymized usage data to improve our services (no personally identifiable information).
All third-party services are contractually required to protect your data and use it only for the purposes we specify. Our platform may also include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal information (subject to legal requirements)
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Object: Object to processing based on legitimate interests
- Right to Data Portability: Request your data in a structured, machine-readable format
To exercise these rights, contact us at support@gptone.me. We will respond to your request within 30 days. Some requests may be subject to verification of your identity.
10. GDPR Rights (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format and have it transferred to another service provider
- Right to Object: Object to processing based on legitimate interests or for direct marketing purposes
- Right to Restrict Processing: Request restriction of processing in certain circumstances, such as when you contest the accuracy of your data
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Data Breach Notification: We will notify you within 72 hours of becoming aware of a data breach that may affect your rights and freedoms
Legal Basis for Processing: We process your personal data based on:
- Consent: When you provide explicit consent (e.g., marketing communications)
- Contract Performance: To provide and deliver our services
- Legitimate Interests: For security, fraud prevention, and service improvement
- Legal Obligations: To comply with applicable laws and regulations
11. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request disclosure of what personal information we collect, use, disclose, and sell
- Right to Delete: Request deletion of your personal information (subject to certain exceptions)
- Right to Opt-Out: Opt-out of the sale of personal information (we do not sell your personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
We Do Not Sell Your Personal Information: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
To exercise your California privacy rights, contact us at support@gptone.me. We will verify your identity before processing your request and respond within 45 days.
12. Data Deletion
You may request deletion of your personal information at any time by contacting us at support@gptone.me. We will process deletion requests within 30 days, subject to the following:
- We may retain certain information if required by law (e.g., payment records for 7 years)
- We may retain anonymized or aggregated data that cannot identify you
- Some data may be retained in backup systems for up to 90 days before permanent deletion
- Account deletion is irreversible and will result in loss of all credits, data, and account history
To permanently delete your account, please contact us with your account email address. We will verify your identity before processing the deletion request.
13. Children's Privacy
Our services are not intended for children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect data from children. If we learn that we have collected such data, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@gptone.me.
14. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new "Last Updated" date. For material changes, we will notify you via email or through a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your data.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: support@gptone.me